Help and Resource Center

Are there private tours available?

What is the difference between booking Shore & Sea Experiences once onboard versus in advance and what is the payment schedule?

What is the maximum size of the Shore & Sea Experiences?

How are pre-booked Shore & Sea Experiences charged?

What is the overall cancellation policy?

What happens if weather forces a cancellation?

Is dining complimentary for children?

What are the dining options if my child is over the age of five?

What is the average price of a meal from the children's menu for children aged 6-12?

Can guests bring their own bottles of wine or spirits onboard?

Can the yacht arrange special dining experiences for occasions like anniversaries or birthdays?

What is the cancellation policy?

Are there charges for extra guests?

What are the age and capacity guidelines for the sleeper sofa?

What facilities are available at the Salon?

Is there a dedicated space for children?

What type of programming will be available for children?

Is there a teens program?

Can I bring a service animal on board?

Is there a Medical Center on board the yacht?

What type of Medical Services are available on the Yacht?

What can I do with the Four Seasons Mobile App while onboard?

Can I order in-suite dining or services through the app?

Can I chat directly with the concierge team through the app?

How is guest safety monitored during watersports activities?

How far in advance can Signature Suite Guests book the Limo Tender experience?

Can I further customize the Limo Tender experience?

What is the Beachlander experience?

How far in advance can Signature Suite Guests book the Limo Tender experience?

How far in advance can regular Suite Guests book the Limo Tender experience?

What times are available to book the Limo Tender?

How much does it cost to book the Limo Tender experience?

What is the Limo Tender cancellation policy?

If my Limo Tender experience is cancelled by Four Seasons Yachts due to weather and cannot be rescheduled, will I receive a refund?

What types of experiences can be arranged with a Beachlander?

How can I book Beachlander experience onboard the yacht?

Can I reserve a Beachlander experience before my voyage begins?

How is the Beachlander experience priced?

What’s the approximate cost to book a seat on the Beachlander?

What is the guest cancellation policy for Beachlander bookings?